Terms and Conditions

Terms and Conditions

Given the lack of human intervention in sending and receiving an order via the internet (online), it is necessary to take into account the following conditions before entering your details and / or your order. Please read carefully!

General Online Order Terms

➤ The minimum specifications that your browsers must have in order to order through our websiteInternet Explorer 7, Mozilla Firefox 2, Safari 4 or later with JavaScript enabled

➤ Orders paid by credit card are charged through Piraeus Bank. For security reasons of each transaction, Zeas Pizza has no access to your credit card details

➤ Changing or canceling an order after shipment is not possible

➤ Only the discounts and coupons listed on the relevant forms or when specifically announced by the company are redeemable for online orders

➤ Price list pizzas can only be replaced with other material free of charge. You can add more materials for an additional fee as specified by the price list. Removing ingredients does not change the price of the pizza.

➤ Minimum order value is: €5.00 €5,00 (For Distribution/Delivery)

➤ On pizzas with a special offer price each replacement is charged

➤ Large value orders as well as first-time customers' contact details may be confirmed by phone. For this reason, please include in your online order the phone number of the delivery address so that we can call you for confirmation

➤ Zeas Pizza cannot guarantee the uninterrupted operation of www.zeaspizza.gr and bears no responsibility regarding any technical or any other inability to use www.zeaspizza.gr

➤According to Greek Law 4496/2017 which introduced Directive 2015/720EU, an environmental fee is imposed from January 1, 2018 for thin plastic carrier bags. It is part of the harmonization of the Greek Legislation with the European Directive. The above law defines an environmental fee of €0.07258 plus VAT of 24%. Due to the minimum subdivision of the euro (€0.01) the total charge cannot be less than €0.09 per bag. 

Terms of the offer "Every Monday and Tuesday 1+1 Pizza Gift." 

The offer is valid for Medium and Large sizes on all pizzas in the catalog. The choice of the type of pasta in these sizes is free. The chargeable pizza is defined as the most expensive per pair of pizzas. The offer is valid for Delivery and Takeaway orders.

Terms of offer "Every Wednesday and Thursday +1 Free Pasta with every medium or large pizza." 

The offer is valid for Medium and Large sizes on all pizzas in the catalog. The choice of the type of pasta in these sizes is free. The free pasta can be Neapolitan, Bolognese or White. The offer is valid for Delivery and Takeaway orders.

Terms of offer "From Wednesday to Friday 2" Medium pizzas 6,30€ and 2" Large pizzas 9,10€” 

The offer is valid for Medium and Large sizes on all pizzas in the catalog. The choice of the type of pasta in these sizes is free. The chargeable pizza is defined as the most expensive per pair of pizzas. The offer is valid for Delivery and Takeaway orders.

Terms of offer "Every Friday -50% on the 2nd" pizza 

The offer is valid for Medium and Large sizes on all pizzas in the catalog. The choice of the type of pasta in these sizes is free. The chargeable pizza is defined as the most expensive per pair of pizzas. Offer valid for in-store orders.

Voucher Fair Use Policy

Redemption of up to one (1) voucher per order is permitted

Average delivery time listed

The average delivery time listed on its home page www.zeaspizza.gr refers to the average delivery time of the entire network of Zeas Pizza stores in Greece at the given time. The delivery time of each store may differ for your service store. The delivery time of the respective store is indicated in the "Order Completion" stage

Privacy Policy and Personal Data Protection Statement

At Zeas Pizza we respect the personal data of every website visitor www.zeaspizza.gr This text (which is called the Privacy Policy and Statement of Personal Data Protection - hereinafter the "Statement") explains in simple terms, but also clearly, how we process the personal data that we collect from you or that you provide to us.

Please read this Statement carefully to learn about how we collect, store, use, transfer and protect the information/personal data we receive from you:

In General:

1. Zeas Pizza collects and keeps only the personal data that you communicate to us by entering the requested personal information in the respective fields and/or your answers in the context of specific actions carried out by Zeas Pizza and you can voluntarily participate and are the minimum necessary for its proper operation.

1. As part of the obligation to safeguard and protect the information of its customers, Zeas Pizza undertakes to protect and use in an appropriate manner the personal information (hereinafter "personal data") collected either online from this website or through communication/collaboration with any third party.

As part of the registration process, we collect and process the following data

Required information:

➤ Name

➤ Email Address

➤ Shipping Address

➤ IP

➤ Telephone Number

➤ Mobile Number

➤ Tax details (in case of invoice)

1. Zeas Pizza only collects the personal data voluntarily provided by you, our online visitors, so that we can satisfy your requests, provide you with information about our products and services and serve you in the best possible way . Where additional, optional information is sought, you will be notified at the time it is collected.

More specifically:

1. Collection and purposes of use of personal data

Personal data is only collected if you voluntarily choose to provide it — for example, if you contact us by email or if you register as a customer of Zeas Pizza products and services.

The use of products and services provided by www.zeaspizza.gr, including the provision of online ordering services for Zeas Pizza products, requires ensuring the ability to communicate with you. Therefore, it is necessary when you register on the website www.zeaspizza.gr to declare the true personal data that will be requested from you, as specified above.

By subscribing to the services provided by www.zeaspizza.gr you also consent to the storage and use of your personal data in accordance with this Statement. We are allowed to process your personal data in order to provide personalized services, based on the law (Article 6(1b) of Regulation (EU) 2016/679). Your personal data is not used for purposes other than those described in the Statement, unless we obtain your prior permission, or unless this is required or permitted by law.

The purpose of the collection, use and processing of your personal data is (a) the provision of the services and products you request through the website, for the receipt of which the use and/or processing of e.g. online orders and the subsequent implementation of contractual obligations, in the context of execution, delivery and pricing of orders under the best conditions and in the most efficient way, (b) the promotion of the products and services provided by Zeas Pizza especially through www.zeaspizza.gr, (c) providing personalized services and facilitating the ordering process, for the convenience of the user and / or to ensure that the content of the website is presented in the most efficient way for you and your computer.

Zeas Pizza collects "sensitive" personal data only when you voluntarily provide us with such data or when such data is required or permitted by law. We advise you to refrain from providing sensitive data, unless this is required for the purpose of providing the personal data or if you hereby consent to Zeas Pizza's use of this data for its purposes.

Zeas Pizza may ask you to provide certain personal data to send informational messages about products and services and/or related offers and announcements. Zeas Pizza may also seek your permission for certain uses of your personal data and you may either consent to or decline such uses. If you wish to receive specific services or communications, such as an electronic newsletter, you will be able to unsubscribe from the relevant list of recipients at any time by following the instructions contained in each communication. If you decide to unsubscribe from a service or communication, we will try to delete your data as soon as possible, although we may need some time and/or information before we can process your request.

2. Access to personal data and Rights

If you wish, you can request at any time to be informed about your personal data kept by Zeas Pizza, their recipients, the purpose of keeping and processing them as well as their modification, correction or deletion, by sending a relevant email at the address info@zeaspizza.gr from the email address you have provided, attaching a copy of your police ID. You also have the right to review the personal data we hold and generally to exercise any right provided by the legislation for the protection of personal data.

The personal data you disclose to Zeas Pizza through www.zeaspizza.gr, either during your registration or at a later stage, are collected and are used and processed in accordance with the applicable provisions on personal data protection. and specifically, in accordance with the provisions of Law 2472/1997 and Law 3471/2006, as they apply, as well as the new European General Data Protection Regulation (EU) 2016/679 as well as Directive 95/46/EC, on personal data protection.

You retain the following rights in detail:

Right to information about your personal data Upon your request, we will provide you with information about the personal data we hold about you.

 Right to correct and complete your personal data Once you notify us, we will correct any inaccurate personal data concerning you. We will fill in incomplete data if you notify us, provided that this data is necessary for the purposes of processing your data.

Right to delete your personal data Upon your request, we will delete the personal data we hold about you. However, some data will only be deleted after a specified retention period, for example because in some cases we are required by law to retain the data, or because the data is required to fulfill our contractual obligations to you.

Right to freeze your personal data In certain cases provided by law, we will freeze your data if you ask us to do so. Further processing of retained data takes place only to a very limited extent.

 Right to withdraw your consent: You can at any time withdraw your consent to the processing of your personal data in the future. The lawfulness of the processing of your data remains unaffected by this action, until the point of withdrawal of your consent.

 Your right to object to the processing of your data You can at any time object to the processing of your personal data in the future if we process your data on the basis of one of the legal justifications provided for in Article 6 (1e or 1f) of Regulation (EU) 2016/679. If you object, we will stop processing your data, provided there are no legitimate grounds for further processing. Processing your data for advertising purposes does not constitute a lawful reason.

Right of complaint to the Personal Data Protection Authority: You can at any time submit a complaint to the Personal Data Protection Authority (www.dpa.gr) in the event that your data is processed in violation of the provisions of Regulation (EU) 2016/679: The contact details for the Authority are: Call Center: +30 210 6475600 | Fax: +30 210 6475628 | Email: contact@dpa.gr 

3. Transfer of Personal Data

Zeas Pizza does not share or transmit personal data with third parties, unless it is required for legitimate business purposes and business needs, in order to respond to your requests and/or as required or permitted by law. In any case, access to your personal data is allowed only to authorized persons who are required to have access in order to be able to complete the purposes of their collection, use and processing, as disclosed in this Statement.

In some cases, Zeas Pizza may share your personal data with various companies or service providers that cooperate with it, in order to respond to your requests or with natural or legal persons entrusted with the processing, provided that we will notify you in advance and obtain your prior consent. Persons who have access to the data are obliged to maintain the confidentiality of that data.

Zeas Pizza reserves the right to use the information you provide via www.zeaspizza.gr in such a way that it is not possible to identify or disclose the person to whom it relates, for statistical, promotional, research or even advertising purposes, disclosing them to third parties, e.g. research companies responsible for the completion of the above purposes.

Zeas Pizza may transfer certain personal data across geographical borders to other companies that work with it and/or store personal data in a jurisdiction other than where you are located. By providing their personal data online, visitors consent to such transfer and/or storage of their personal data abroad.

Zeas Pizza may store your personal data in the cloud. This means that your personal data may be processed by a cloud service provider on behalf of Zeas Pizza and your personal data may be stored in different locations around the world. The Company uses organizational and contractual measures to protect personal data and to impose similar, but in no way less restrictive, requirements on our cloud service providers, including requirements regarding the exclusive processing of your personal data for those mentioned in this Statement aims.

4. Security of Personal Data

Zeas Pizza implements specific technical and organizational security procedures in order to protect personal data and information from loss, misuse, alteration or destruction. Our partners who support us in the operation of this website also comply with these provisions.

Zeas Pizza makes every reasonable effort to keep the personal data collected only for the period for which it is needed for the purpose for which it was collected or until its deletion is requested (if this occurs earlier), unless it continues to observe them according to the provisions of the current legislation.

5. Statement Revisions

Zeas Pizza reserves the right to periodically modify or revise this Statement, at its sole discretion. If changes are made, Zeas Pizza will record the date of amendment or revision to this Statement and the updated Statement will apply to you from that date. We encourage you to periodically review this Statement to review any changes to the way we manage your personal data. This Statement was last updated on April 26, 2018.

Cookies Policy

This policy explains how Zeas Pizza uses Cookies when you browse zeaspizza.gr and our mobile application on mobile and tablet devices. By accepting this Policy, you confirm that you have accepted and have been informed about the use of our Cookies in the browser you are using

What are the Cookies?

Cookies are small data files consisting of texts and numbers that are stored in the browser you use (Chrome, Mozilla Firefox, Internet Explorer) that contain information that allows the website to remember the important information that will make the use of www.zeaspizza.gr more efficient and useful for you. Cookies allow us to recognize your device and enable specific information that makes your navigation easier, such as the store that serves you. Cookies help you to maintain your personal settings and help us to configure our site according to them.

Can I decline the use of Cookies?

You can choose to disable cookies through your browser settings as well as delete all cookies that have been recently stored in the browser. You can find more instructions by clicking Help in the browser menu. However, you should be aware that by disabling cookies from your browser, you may not be able to use all of the site's features and some of the site's functions may not work as they should as they rely on cookies to function.

Use of cookies by zeaspizza.gr  

At zeaspizza.gr we use Cookies, without however collecting, processing or storing personal data from its use. We use technology and IP addresses to receive personal data from our municipalities and to provide our registered cooks with the best possible personalized online experience. By browsing our site we gather simple identification and measurement information, such as how many users visited specific parts of our site. The use of cookies does not damage your computer or mobile device in any way. Cookies can also be used for repeat marketing on the internet.

Original Manufacturer Cookies

First-party cookies are cookies used either by zeaspizza.gr or by third parties that use our site's domain. For example, zeaspizza.gr uses cookies from Google Analytics

Third Party Cookies

Third-party cookies are created in your browser from a different site than the site you are browsing (in this case different from zeaspizza.gr). Such Cookies may be cookies from DoubleClick to evaluate marketing actions through third-party sites

We are allowed to process data in this technological framework based on the law (Article 6(1f) of Regulation (EU) 2016/679). We store this data until the respective cookie expires or you delete it.

Find out the cookie settings: Chrome ,Safari, Opera, Firefox, Edge.

Contact

If you have questions, comments or complaints about our handling or protection of your personal data, or if you wish to amend your personal data or exercise any of your rights as a data subject, please contact us at dpo@zeaspizza.gr .

The terms "we" and "Zeas Pizza" refer to the General Partnership under the name PRASAS K. - GEORGOUSIS A.O.E., based at 2-4 Vizyinou, Nea Smyrni.